Cochrane Utility Board

The Cochrane Utility Board (CUB) consists of three appointed individuals and the Mayor acting in ex-officio capacity.

Fernand Gravel - Chair

Mr. Gravel arrived in Cochrane in 1945, where he graduated from École secondaire Cochrane High School. He began his career with the Imperial Bank in 1957. Shortly thereafter, Fern continued his studies in Ottawa where he became an accountant. In 1966, he was offered the position of Chief Accountant with Fortier Beverages Ltd. After having served for over 40 years with the company, he retired in 2006.


Mr. Gravel and his wife of 44 years, Barbara, have two children and are the proud grandparents of one grand-daughter.


Fernand was, and continues to be, an active volunteer within the community and has served a number of organizations over the last 47 years. He was recently elected for his first term as a Councillor for the Town of Cochrane and was appointed a member of the Cochrane Utility Board on January 17, 2013.


Mr. Gravel enjoys hunting, fishing and gardening.

Dividends

The Cochrane Telcom Services and previously the Cochrane Public Utility Commission, has been providing dividends to the Corporation of the Town of Cochrane for many years. Below is a list outlining CTS' contributions to our community over the last few decades :

1997-2006 $1,000,000.00
2007 $150,000.00
2008 $225,000.00
2009 $250,000.00
2010 $300,000.00
2011 $325,000.00
2012 $325,000.00 + $500,000.00
2013 $500,000.00
2014 $800,000.00
Total $4,375,000.00

Between the years 1988-1997, the Public Utilities Commission contributed $2,950,000.00 to the Water & Sewer Department on behalf of the Corporation of the Town of Cochrane.

Tariff

** Notice: We are working on updating this section.

Below you will find Cochrane Telecom Services tariff. For more information regarding regulated matters, visit the CRTC Website.

You will need a PDF reader to open these documents, if you don't have a PDF reader, you may download and install one for free by clicking here.


Section Description
10 Title Page (83KB)
20 Preface (77KB)
30 Codes and Symbols (71KB)
40 Abbreviations (78KB)
50 Check Pages (195KB)
60 Table of Contents (129KB)
70 Index (127KB)
80 Terms of Service (68KB)
85 General (82KB)
90 Definitions (98KB)
100 Exchange Service - General (90KB)
110 Service Charges (110KB)
120 Telephone Set Loss Charge (58KB)
140 Directory Listings (106KB)
150 Public Telephone Service (75KB)
170 Business and Residence Service (71KB)
180 Individual and Party-Line Service (89KB)
190 Private Branch Exchange (95KB)
210 Centrex (122KB)

CRTC

The Canadian Radio-television and Telecommunications Commission (CRTC) is a public organisation in Canada with mandate as a regulatory agency for broadcasting and telecommunications.

www.crtc.gc.ca

Do Not Call List

The National Do Not Call List (DNCL) is a list administered by the Canadian Radio-television and Telecommunications Commission (CRTC) that enables Canadian residents to decide whether or not to receive telemarketing calls.


Click the following link to read more information about the DNCL: www.crtc.gc.ca/eng/telemarketing.htm

This link will take you directly to the Register My Number page: www.lnnte-dncl.gc.ca/insnum-regnum-eng

Customer Rights - You have rights.

Information about your local home telephone services*


The Canadian Radio-television and Telecommunications Commission (the CRTC), the federal body responsible for regulating your telephone service, offers you this guide to help you to understand your rights with respect to local home phone services regulated by the CRTC. One of the CRTC's goals is for everyone in Canada to have access to reliable and affordable local telephone service. Cochrane Telecom Services includes basic phone service and other optional local services you subscribe to for example call answer, call waiting and call display).

The information contained in this guide does not necessarily apply to cellular phone services, voice over Internet Protocol (VoIP) service, or local phone service offered by a competitive service provider.

You will need a PDF reader to open these documents, if you don't have a PDF reader, you may download and install one for free by clicking here.


Read on to find out more about CUSTOMER RIGHTS